General Important Information for Crestpoint Medicare Members Posted Wednesday, Apr 20, 2016 | by Brown Shelton Share Tweet Share As you may be aware, Crestpoint Medicare will no longer be an option for your Medicare coverage after May 31, 2016. You should have received a letter from Crestpoint outlining your options. You may either: Select another Medicare Advantage product with enhanced benefits Be automatically enrolled in Traditional Medicare for your health coverage State of Franklin Healthcare and all of our providers participate with these Medicare Plans: United Healthcare Medicare (also known as SecureHorizons) BCBS Medicare Advantage PPO and HMO Humana Medicare Traditional Medicare To assist you with this transition, SoFHA will have insurance agents from United Healthcare Medicare available in our office buildings beginning April 25, 2016 through early June. An agent will be available Monday, Wednesday and Friday between 10:00 a.m. – 12:00 p.m. and 2:00 p.m. – 4:00 p.m. We are also working with Humana Medicare agents to arrange a schedule to be available; however, it has not been finalized. Below is a list of agents you can call directly regarding Medicare plan coverage: United Healthcare: Russell Sikora Tony Hensley Marcus Lynch Sonjia Ramsey Renee Kite (423) 797-2496 (423) 946-9602 (423) 383-2289 (423) 292-8282 (423) 329-7608 Humana Agent Schedule: Tuesday: 301 Med Tech Parkway, Johnson City TN 37604 2nd floor internal medicine (10 AM-4 PM) 5/3/16 5/10/16 5/17/16 5/24/16 5/31/16 Thursday: 303 Med Tech Parkway, Johnson City TN 37604 (10 AM-4 PM) 5/5/16 5/12/16 5/19/16 5/26/16 BCBST Agent Schedule: Beginning May 10th to May 31st 10:00-12:00 and 2:00 to 4:00 Tuesdays – located at 303 Med Tech Parkway 1st floor Thursdays – located at 301 Med Tech Parkway 2nd floor Internal Medicine hallway Jay Larshus Alicia Tranum Wendi Nicholas Brian Hartness Heather Majka (423) 926-8633 (423) 239-0015 (423) 239-0015 (423) 921-0003 (423) 202-9155 For questions related to agent locations/schedules, or any other question you have related to your transition from Crestpoint Medicare, please call the SoFHA Patient Support Line at 423-794-5825.