Appointment Requests Request an Appointment If this is a medical emergency, please dial 9-1-1 immediately or go to the nearest hospital emergency room. Yes, It’s Safe to Come In We know the COVID-19 pandemic weighs heavy on your minds right now. You may wonder if it’s safe to come in to get care? Yes, State of Franklin Healthcare Associates is committed to keeping our clinics a safe place for your family and our caregivers. No matter what brings you in, know that we take steps every single day to keep you safe during your appointment. If You Would Like to Become a SoFHA Patient: Email us at help@sofha.net and we will contact you within 24 hours with a few questions and help schedule your first appointment.