Important Information for UnitedHealthcare Medicare Advantage Patients

Important Information for UnitedHealthcare Medicare Advantage Patients

State of Franklin Healthcare Associates (SOFHA) will no longer participate in the UnitedHealthcare Medicare Advantage network effective April 1, 2027. This change does not affect UnitedHealthcare Complete D-SNP plans, which are part of the TennCare line of business.

If you are currently enrolled in an affected UnitedHealthcare Medicare Advantage plan, we encourage you to review your Medicare coverage options during the Medicare Annual Enrollment Period, October 15–December 7, 2026.

Have Questions About Your Medicare Options?

SOFHA has partnered with Senior Financial Group, an independent Medicare insurance resource, to provide complimentary, personalized assistance to our patients. Their licensed agents can help you understand your Medicare options and determine which plans may best meet your healthcare needs.

There is no cost or obligation to speak with Senior Financial Group.

Contact Senior Financial Group
(423) 343-3815

We encourage patients with questions about Medicare coverage or plan options to contact Senior Financial Group directly for assistance.

Do you want to become a SOFHA patient?

Complete our New Patient Request Form and a member of our team will contact you.

Click Here

Questions? Email help@sofha.org
Our team responds to messages Monday-Friday 8:00am – 5:00 pm.
To protect your privacy, please do not include personal health information in your email.