Office Hours: Monday – Friday, 8:00am – 5:00pm
By appointment only (no walk-ins)
At Riverside Pediatrics, we consider it both a great joy and responsibility to care for children. Most of us are parents ourselves, so we strive to be understanding and available to the families we are privileged to serve. We are honored that you have chosen us as your child’s primary medical provider and are confident that you will be pleased with the quality of care and service that we can provide you and your family.
You can now fill out your Riverside Pediatrics paperwork online before your visit.
Please click here to see the available online forms.
“The team at Riverside Pediatrics is AMAZING! They always treat you with respect and kindness! Not only are they great with the patient, they listen to the parents’ concerns and wishes without judgment.” -SATISFIED PATIENT
“Dr Higginbotham is absolutely amazing and she explains everything carefully making sure everything is understood. She also always asks if there are any questions at the end of the visit making sure everything has been gone over. The ladies at the front desk are always very nice and helpful. Love this office !!” -SATISFIED PATIENT
“Dr. Kitchens and staff have been there for all my children and nieces. I thank God I have them. They have helped my family with all our medical needs and they actually listen. And she always helps us find an answer, solution or a plan. I am truly thankful I have them. I couldn’t have asked for a better pediatrician.” -SATISFIED PATIENT
“I can’t say enough about Dr. Hecht and her team. She and her team always manage to get us in if needed and are friendly and helpful to interact with. They take the time needed to let the kids be comfortable and explain what is going on. Most of all, my children love them. I highly recommend Dr. Hecht and her care team.” -SATISFIED PATIENT
Looking for a compassionate, family-centered pediatrician in the Tri-cities area? You’ve come to the right place. At Riverside Pediatrics, we specialize in medical care for kids and we would love to get to know you and your family better. Our commitment is to help children reach their highest potential by working with parents to promote and maintain their child’s physical and emotional well-being from birth up into college years.
From routine checkups to immunizations, Riverside Pediatrics is equipped to handle all of your child’s health needs. To help you and your family understand your treatment options, we’ve included descriptions of some of our leading services on this page.
New moms are welcome to come by the office and meet our physicians. We would be happy to answer any questions regarding what can be expected once the baby is born.
Well-Child Care Exams
It is important for babies, children and adolescents to receive regularly scheduled well child exams.
Our physicians provide newborn care at Johnson City Medical Center and Franklin Woods Community Hospital in Johnson City, TN.
School & Sports Physicals
Participation in sports requires yearly check-ups. These can be done simultaneously with your child’s well child examination.
Vision & Hearing Services
Although vision and hearing is addressed at every well child exam. Formalized screening will be done yearly from ages 3 to 18.
Immunizations are important to help ensure your child is protected from some serious illnesses. It is important that immunizations are received on time and according to the proper immunization schedule. Our office does everything it can to make this necessary procedure go as smooth and easy as possible.
Sick Child Diagnosis and Treatment
As parents we understand how worried you can be when your child is ill therefore we strive to be able to provide same day scheduling for sick visits.
Childhood obesity is a rising problem. It is important that your child learn healthy diet and exercise habits to ensure they grow healthy and strong. Diet and nutrition will be discussed at each well child exam.
We have the capability to perform most all labs in the office.
Q: Is your office accepting new patients?
A: Yes, we always welcome new patients. Contact our office for additional information or request an appointment.
Riverside Pediatrics welcomes new patients. Choosing the right pediatrician for your child is one of the most important decisions you will make. By selecting Riverside Pediatrics, you can feel confident and comfortable that you have made the right decision.
Our practice is working together to build life-long relationships between our staff and our patients by consistently providing our patients with compassion, excellence and value. To fulfill this mission, we are committed to:
- Improving the lives of the children we serve by providing quality care in a child-centered environment.
- Listening to our young patients and their families who we are privileged to serve.
- Guiding our patients along a path of optimal health and wellness.
- Continually pursuing excellence at all levels through continuing education.
The Initial Visit
Our compassionate pediatricians do whatever it takes to make every visit to our office a pleasant, relaxed experience. With all of the important information about our practice available on our website, you can feel confident that you and child are well-prepared for your first appointment. We also invite you to review our staff page in order to get to know our doctors and staff. We look forward to meeting you.
If you’re preparing for your child’s first visit, you can do a few things to help expedite the appointment. Please provide the following information when you arrive for your visit:
- Insurance cards
- Complete immunization records
- Medical records from your previous pediatrician
Q: What is the best way to schedule an appointment with your office?
A: You can schedule an appointment by calling our office at 423-547-9400 during regular business hours, Monday through Friday 8 to 5.
Q: What is a Pediatrician?
A: A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.
Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.
Q: Can I meet my pediatrician before my baby is born?
A: Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our doctors. During this visit, we will answer any questions that you have about our practice or your new child.
Q: How often should my child see the pediatrician?
A: Your child should not only see the pediatrician for an illness. It is also important to schedule well-child-care exams regularly, beginning in infancy. Also called well-care visits or checkups, these routine examinations provide the best opportunity for the doctor to observe the progress of your child’s physical and mental growth and development; to counsel and teach parents; to detect problems through screening tests; to provide immunizations, and to get to know one another. Well-care visits are strongly recommended as part of preventive pediatric care.
Well-child visits are also a good time for parents to raise questions and concerns about a child’s development, behavior, nutrition, safety and overall well-being.
The American Academy of Pediatrics recommends this schedule for routine well-care visits:
- 3 to 5 days
- 1 month
- 2 months
- 4 months
- 6 months
- 9 months
- 12 months
- 15 months
- 18 months
- 24 months
- 30 months
- 3 years
- 4 years
And once every year thereafter for an annual health supervision visit that includes a physical exam as well as a developmental, behavioral, and learning assessment.
Riverside Pediatrics follows the immunization guidelines recommended by the American Academy of Pediatrics (AAP). For information about these vaccines and the diseases they protect against, please visit healthychildren.org/English/safety-prevention/immunizations/Pages/default.aspx
For detailed informational sheets published by the Centers for Disease Control (CDC) please visit cdc.gov/vaccines/hcp/vis/index.html.
Our Vaccine Philosophy
Our practice believes that all children should receive the recommended vaccines according to the guidelines provided by the AAP and the CDC. Vaccines are safe and effective in preventing diseases and health complications in children and young adults. Regular vaccinations help children ward off infections, and are administered as one of the safest and best methods of disease prevention.
We are happy to discuss your concerns about vaccines at your child’s next visit.
Q: Why does my child need to receive vaccinations?
A: Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to the American Academy of Pediatrics, vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. If you’re apprehensive about vaccinations, please do not hesitate to contact our office.
Recommended Immunization Schedule
Vaccine Safety: The Facts, A brief fact sheet on vaccines from the AAP
Melissa Andes, Practice Manager